Why CIOs Are Losing Control of Technology

Why CIOs Are Losing Control of Technology

The consumerization of IT has made it easy and, in many cases, practical for business departments to bypass IT in order to pick and choose the tech they prefer.

66% of surveyed CIOs rate themselves and their IT staffers as no less than an eight out of 10 when it comes to delivering needed business outcomes.

66% said they control more than half of IT purchase decision-making, down from 72% of CIOs who claimed this level of control in 2014.

90% said they are bypassed by line-of-business (LOB) colleagues at least “occasionally” in the acquiring of tech apps/solutions, and 31% say they are bypassed “often,” “very often” or “most of the time.”

Engaging with LOB managers: 24%, Dealing with legacy/historical IT support issues: 21%, Pursuing IT strategy and planning: 21%, Scoping and provisioning new IT services: 18%

Analytics: 63%, Mobility: 62%, Cloud: 47%, Social media, social tech: 37%

Getting real-time information: 48%, Acquiring information related to well-defined business metrics: 48%, Improving operational efficiencies: 47%, Delivering information in visual formats: 42%, Conducting predictive analysis: 30%

47% of CIOs said a lack of budget presents a significant barrier in implementing highly effective business analytics/BI solutions, while 40% cite a lack of time to do so.

37% said solution complexities create significant barriers in the pursuit of business analytics/BI, and 35% said a lack of expertise does.

68% said their organization has either adopted or will adopt service-defined tech, such as the service-defined network and service-defined data center.

Nearly half said at least 30% of their organization’s technologies are provided by external service providers.