Leadership
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Can Outsourcing Save Jobs?
Fear of job loss has always clouded the reputation of outsourcing, going back to the days when the practice was…
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The New York Times’s Thomas Friedman on Globalization
A well-worn map of the world stretches the entire length of one wall in Thomas Friedman’s Washington, D.C., office. Friedman,…
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How to Succeed in Offshoring – and Where
Outsourcing business processes or entire departments to overseas companies has become so common a tactic that senior managers more often…
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Municipalities Starting to Mesh
Municipal governments aren’t generally known for being on the cutting edge of technology. Just the opposite, in fact. Many city…
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Finding Success Offshore: An Interview with Mary Lacity
Fifteen years of research, five books and countless articles have earned Mary Lacity, a professor of information systems at the…
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Finding Success Offshore
Fifteen years of research, books and articles have earned Mary Lacity, a professor of information systems at the University of…
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Real-World, Real-Time
It’s so easy to be afraid of change. Change is disruptive and opens up windows into the unknown. And given…
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“Free” Speech Has Consequences
It is always frustrating to see people with great leadership potential stumble. A recent example is Harvard President Larry Summers,…
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Prominent “Opponent” of Offshoring, Isn’t
In September 2004, less than three months after its $58 billion acquisition of Bank One, JPMorgan Chase & Co. announced…