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World Without Walls
A well-worn map of the world stretches the entire length of one wall in Thomas Friedman’s Washington, D.C., office. Friedman,…
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Can Outsourcing Save Jobs?
Fear of job loss has always clouded the reputation of outsourcing, going back to the days when the practice was…
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The New York Times’s Thomas Friedman on Globalization
A well-worn map of the world stretches the entire length of one wall in Thomas Friedman’s Washington, D.C., office. Friedman,…
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Finding Success Offshore: An Interview with Mary Lacity
Fifteen years of research, five books and countless articles have earned Mary Lacity, a professor of information systems at the…
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Patents Cast Shadow on Future Development
Software patents, in the idiom of the Star Wars saga, are the Dark Side of the Force. If everyone would…
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Prominent “Opponent” of Offshoring, Isn’t
In September 2004, less than three months after its $58 billion acquisition of Bank One, JPMorgan Chase & Co. announced…
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Campbell’s Soup CIO Doreen Wright speaks out on HR, IT
Doreen Wright knew she would have a lot of work to do when she arrived at Campbell Soup Co. as…
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Horror Stories
Among my tasks as editor of CIO Insight is to read the letters we get and decide which ones to…
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Leveraging Your Project Portfolio for Better Returns
Modern market theory states that markets are so efficient that no one can perform much better than the market average…