Organizations Taking Outage Risks in the Cloud
Top Cloud Infrastructure Providers
Amazon: 63%, Google: 11%, Microsoft: 9%
Must-Have
Nearly seven of 10 IT professionals consider service availability as “critical” to their customers.
Reliable Record
43% say they meet availability goals consistently, and 49% say they do so most of the time.
See No Evil
26% say they don’t measure service availability at all.
Contradictory Finding
54% say they’ve had an outage at least once over the past three months, despite large majority who say they meet availability goals.
High Bar
Just 16% say their organizations seek the industry-leading “five nines” availability standard (99.999% or above). This would result in less than 5 minutes of downtime a year.
On the Fritz
Only 9% say their company is committed to a recovery time objective (RTO) of less than five seconds downtime, while 29% are satisfied with a half-hour or more downtime.
No News Is Good News
17% confess that they don’t even set RTO goals.
Top Technologies to Ensure System Availability
Load balancing: 59%, Local storage backup (for a single region or zone): 51%, Remote storage backup (for multiple regions or zones): 45%, Storage replication (for a single region or zone): 42%, Auto scaling: 39%
Uneven Timetable
Only 32% of respondents say their organizations will backup app data continuously, while 44% do it every 12 to 24 hours or even less.
Low Priority
Two-thirds say their companies spend no more than five hours a week on disaster recovery, and 15% spend no time at all on it.
