Organizations Taking Outage Risks in the Cloud

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Organizations Taking Outage Risks in the Cloud

Top Cloud Infrastructure ProvidersTop Cloud Infrastructure Providers

Amazon: 63%, Google: 11%, Microsoft: 9%

Must-HaveMust-Have

Nearly seven of 10 IT professionals consider service availability as “critical” to their customers.

Reliable RecordReliable Record

43% say they meet availability goals consistently, and 49% say they do so most of the time.

See No EvilSee No Evil

26% say they don’t measure service availability at all.

Contradictory FindingContradictory Finding

54% say they’ve had an outage at least once over the past three months, despite large majority who say they meet availability goals.

High BarHigh Bar

Just 16% say their organizations seek the industry-leading “five nines” availability standard (99.999% or above). This would result in less than 5 minutes of downtime a year.

On the FritzOn the Fritz

Only 9% say their company is committed to a recovery time objective (RTO) of less than five seconds downtime, while 29% are satisfied with a half-hour or more downtime.

No News Is Good NewsNo News Is Good News

17% confess that they don’t even set RTO goals.

Top Technologies to Ensure System AvailabilityTop Technologies to Ensure System Availability

Load balancing: 59%, Local storage backup (for a single region or zone): 51%, Remote storage backup (for multiple regions or zones): 45%, Storage replication (for a single region or zone): 42%, Auto scaling: 39%

Uneven TimetableUneven Timetable

Only 32% of respondents say their organizations will backup app data continuously, while 44% do it every 12 to 24 hours or even less.

Low PriorityLow Priority

Two-thirds say their companies spend no more than five hours a week on disaster recovery, and 15% spend no time at all on it.

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