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How AAA Regional Office Routes Members to Effective Customer Service
AAA Western and Central New York covers 22 counties, has 650 employees (including 23 IT staff), 850,000 members, and averages…
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Health Care Data Breaches Up by 32 Percent
The Ponemon Institute, a research firm that advises organizations on data security and privacy, has released a new survey of…
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Hot Tech Projects: iPad Implementations, Healthcare IT
iPad implementations, healthcare IT initiatives and a major CRM overhaul for UPS are among the projects featured in this week’s…
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IBM Software to Enhance HealthBridge Beacon Program HIE in Cincinnati
Nonprofit health IT vendor HealthBridge has announced the use of IBM’s Initiate Patient software to bolster an existing health information…
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Health Care IT Going Mobile, Slow to Embrace Cloud: CompTIA
CompTIA, the nonprofit IT association for the IT industry, has released its "Third Annual Healthcare IT Insights and Opportunities" study showing…
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Cisco Enhances Mobility, Security for HealthPresence Solution
Cisco has unveiled a new version of HealthPresence, its telehealth platform, to add enhanced security and enable doctors and patients…
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Hot Tech Projects: Virtualization, Smart Power and Data Center Reductions
Virtualization, smart power consumption and data center reductions are the top trends in this edition of IT Projects: The Inside…