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Think Like a Disruptor Before You’re Disrupted
It’s clear that digital disruption is everywhere. Over the last few years, we’ve seen the taxi industry reel as a result of…
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Driverless Cars Are a Matter of ‘When’ Not ‘If’
I’m in traffic a lot. On the Garden State Parkway. On the New Jersey Turnpike. On the way to the…
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Why AI Is the Future of Customer Satisfaction
The complexities of customer support aren’t lost on any CIO. Start multiplying a portfolio of products by all the potential…
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How the Few Impact the Many
Genius is seeing something that isn’t there—and then making its existence seem obvious. Without the handful (OK, maybe several handfuls)…
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Rise of the Machine Learning Ecosystem
It’s tempting to think of artificial intelligence (AI), cognitive computing and deep learning capabilities as somewhat futuristic—even with companies such…
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How the Cloud Reshapes Roles and Responsibilities
By Jessica Carroll Are you comfortable with being uncomfortable? If you’re a technology professiona,l it’s a necessary attribute. The one…
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The Revolution Will Be Digitized
It’s apparent that business and technology are evolving at breakneck speed—and disruption is the new normal. As a result, the role…
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Why Planned Obsolescence Is a Flawed Plan
There’s no shame in holding onto a device or gadget for more than one refresh cycle. Just don’t tell that…
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The Hottest Job in IT Today
It’s hard to believe that the hottest job in America at one time was blacksmith. Today, it’s data scientist, according to…
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Why Privacy Is Everyone’s Business
The current high stakes battle between the FBI and Apple isn’t something that will be settled anytime soon. As we…