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The World Is Going Mobile
It’s not exactly a news flash that mobile technology is redefining the enterprise. But what seems to escape many business…
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Innovation Is More Than a Buzzword
One of the curious things about business is how enterprises view themselves within the realm of information technology. Unfortunately, a…
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Leading in a Technology Culture
By Roxi Hewertson People and machines. Sometimes leaders can forget who is what. The 2013 Academy Award winning film HER…
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A Note to Customer Support
Right now, I’m stuck somewhere between tech purgatory and tech hell. I use Evernote (and pay for a premium subscription)…
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User Experience Is Everything
In the daily quest to get things done faster and better, one thing often gets lost in the shuffle: the…
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Tackling the High Cost of Unused Software
Somewhere along the “Yellow Brick Road” of good intentions and the real world of operating a business lies a foggy…
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Getting Past the Metrics Disconnect
If there’s one thing every business and IT executive can agree on it’s the need for metrics. Unfortunately, from that…