Big Data
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How AAA Regional Office Routes Members to Effective Customer Service
AAA Western and Central New York covers 22 counties, has 650 employees (including 23 IT staff), 850,000 members, and averages…
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Salesforce.com’s Benioff Bashes Oracle, Microsoft, Again
NEW YORK — If there was a theme for Salesforce.com (NYSE:CRM) CEO Marc Benioff’s question and answer session at Cloudforce…
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Hot Tech Projects: Virtualization, Smart Power and Data Center Reductions
Virtualization, smart power consumption and data center reductions are the top trends in this edition of IT Projects: The Inside…
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Cloud Computing’s Pros and Cons: IEEE CIO Weighs In
According to the National Institute of Standards and Technology (NIST), cloud computing is a model for enabling on-demand access to…
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Accenture’s Infrastructure Overhaul: A Single Version of the Truth
Building a robust IT infrastructure is a daunting proposition for any multinational company. But for global management and information technology…
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How Deckers Used a Mobile Application to Build Customer Traffic
Deckers Outdoor Corporation, based in Goleta, Ca., designs, manufactures and markets function-oriented footwear for high-performance outdoor, sports and recreational uses.…
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Big Data Innovation Gets a $100 Million Boost From Accel Partners
NEW YORK–Big Data is getting paid. That is a key message coming out of the Hadoop World conference here. On…