Big Data
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How Companies Can Improve Their Big Data Analytics
How Companies Can Improve Their Big Data Analytics Untapped Asset Only 14% of IT leaders and 16% of IT professionals…
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eBay Uses Voice Analytics to Increase Client Sales
By William Atkinson An eBay company, EBay Enterprise provides omnichannel commerce solutions for a variety of brands and retailers, including…
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Customer Service Needs Improved IT Support
Customer Service IT Support Dialed In 79% of consumers still prefer to use the phone to interact with a customer-service…
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Is Analytics the Solution to the Big Data Problem?
Analytics the Solution to Big Data Analytics to the Rescue 81% of IT professionals around the globe agree that better…
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CIA Wrestles With Analytics Challenges
By Michael Vizard While there is a lot of controversy these days about the amount of data that the National…
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Data Analytics Allows P&G to Turn on a Dime
By Peter High Filippo Passerini, CIO and Group President of Global Business Services of Procter & Gamble, discusses the approach…
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Making Data Centers’ Power Usage Visible
By Michael Vizard The things that get measured, it’s said, are the things that get done. The problem with power…
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How Document Management Drives Workers Crazy
Downtime 83% of knowledge workers lose or waste time every day on document-collaboration issues.
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Two IT Execs Meet Data Management Challenges
By Paul Hyman During the eight years Tracy Riggio has been an IT manager at Temple University Health Systems, the amount of data…