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Is Early Adoption Worth the Risk?
I’ve been an early adopter of consumer technology for decades—in fact, I built my first computer way back in…
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The Conflict Between Six Sigma and Innovation
Creating and maintaining a culture of innovation is important for any business. All companies express interest in innovation—who doesn’t…
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Putting I.T. Appliances to Work
There are a lot of appliances in my kitchen: refrigerator, cook top, oven, microwave, dishwasher, toaster, coffeemaker. They all…
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Business Intelligence: What Are You Thinking?
Most of the businesspeople I know use Google Trends—an online tool that allows ordinary people to compare the frequency…
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Hands Off My Code
I have a problem with a lot of the rhetoric about “agile methods” lately. Agile methods, or at least…
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Little (IT) Shop of Horrors
Halloween is the time for goblins, ghouls and ghost stories. But if you’re a CIO, chances are you’ve heard…
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How to Manage Application Enhancements
One of the endless challenges for a large corporate software engineering organization is to develop an effective process for…