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I.T. Pros Share Their New Year’s Resolutions
Jeff Peterson, CIO of UNICCO Service Company, a $700 million facilities and equipment management company, has big plans for…
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Experts Weigh In on 2007 IT Trends
As expected, our report on the Top 30 IT Trends for 2007 generated quite a stir among readers. The…
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Five Ways to Improve Online Customer Service
More and more often, IT is being asked to play a critical role in building relationships with customers. According…
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E-Voting Glitches Abound: Five States with the Biggest Problems
With roughly 33 percent of all voters using new electronic equipment to cast their votes in yesterday’s mid-term election,…
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Was There E-Voting Fraud?
David Dill is a computer science professor at Stanford University and the founder of Verified Voting, a non-profit organization…
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How the Web Polarized Politics
Gerry McGovern spends the majority of his time focused on what he calls “the impact of the content revolution.”…
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RFID: The Book on Item-level Tagging
Wal-Mart Stores Inc. may have made RFID (radio frequency identification) a household word, but the mega-retailer may no longer…
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Insourcing: Is IT Heading Home?
Is outsourcing IT overseas past its prime? According to a new survey, it is. Consider this: Two years ago,…
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Outdoor IT
Jeff Neville, CIO of Eastern Mountain Sports, the $200 million Boston-based outdoor clothing and gear retailer, has a job…
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Security: The Trouble With WiFi
Bob Egan worries about WiFi. And he wonders why no one is listening to him. Egan, the author of…