Dan Roberts, Author at CIO Insight

Dan Roberts

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IT Customer Service: Does Your Team Have the Right Mindset?

IT Management

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September 6, 2012

For many CIOs, the idea of providing good customer service is far from exciting. Many equate “service” with being…
IT Change Management: Follow the Four C’s for Success

Leadership

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June 12, 2012

For CIOs today, there’s no escaping change. Technology advancements such as consumer technologies and cloud computing models are forcing…

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