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Putting Brakes on Real-Time Enterprise
Barton Goldenberg is founder and president of ISM, Inc., a customer relationship management consultancy headquartered in Bethesda, Md. He…
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C-Meter: November 2002
After last month’s sudden jump, our monthly Economic Confidence Meter returned to recent form, plunging more than half a…
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Managing Vendors 2002: Are Your Vendors Delivering Real Value?
70% of IT execs say getting guaranteed response times is “extremely IMPORTANT.” 69% say contracts are biased toward vendors…
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Creating a Real-Time Work Force
Ann Bartel, professor of human resource management at Columbia Business School, recently chatted with CIO Insightabout the bumps in…
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Thinking Out Loud: CIO Gary Reiner
CIO INSIGHT: You’ve put so-called “digital cockpits” in the hands of managers throughout GE. What are they and how…
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Expert Voice: Christopher Meyer on the Accelerating Enterprise
Christopher Meyer once described his job as “shining the headlights a little farther down the road,” meaning that, as…
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Executive Briefs: November 2002
Case Study: General Electric Co. By Dave Lindorff General Electric Co. is one of the few companies on the…