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Leave Your Legacy Now
Why wait until your retirement party to think about your legacy? It will do you—and your company—far greater good…
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The Web Is the Most Common Way to Sell
The “e” in “e-commerce” now stands for “everyday.” The Internet, once a novelty, then an important customer service and…
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October 2006 Business Process Improvement Survey: Pushing for a Process Edge
You can buy a used copy of Michael Hammer and Jim Champy’s 13-year-old book, Reengineering the Corporation: A Manifesto…
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Help Wanted—Diplomats Only Need Apply
More than 90 percent of BPI projects involve cross-functional processes, yet only 34 percent of respondents to our most…
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Are Enterprise Apps On the Way Out?
Business processes have plenty of room for improvement: IT executives say IT and finance, the most computerized of business…
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Vendors are Missing the Target with Business Process Software
Companies are utilizing infrastructure, integration, mobile and knowledge management technologies to improve business processes. Except for knowledge and human…
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October 2006 Business Process Improvement Survey: Creating Smarter, Faster, Cheaper Processes is IT
One of the most important lessons from the last 25 years of business computing is that you can’t throw…