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CIO Role Survey April 2006: Achievement is the Issue, Not Survival
This month’s research on the role of the CIO starts off with good news: CIOs are keeping their jobs…
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Outsourcing March 2006: Can an Anxious IT Organization Be Productive?
When Chase-Pitkin Home and Garden outsourced part of the development work on a Web-based order-entry system two years ago,…
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Is Your IT Budget Stretched Too Thin?
This year’s CIO Insight spending survey finds that IT budgets in 2006-when weighted to reflect the fact that small…
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Putting the “I” Back in IT
It’s time companies got as serious about information as they are about technology. A disturbing new study sponsored by…
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Are You the Leader You Think You Are?
With leadership, perception is the better part of reality: It’s hard to be a good leader if your followers…
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How the Customer Satisfaction Survey Was Done
What does the survey measure? CIO Insight’s 2005 Vendor Value Survey measures how U.S.-based IT executives generally perceive the…
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Excelling in Spots: Customer Evaluations by Category
Enterprise Applications SAP retains the top ranking for the third year. SAP is a company that inspires strong feelings…
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Winners and Losers: Survey Shows Shifts in Customer Esteem
In past surveys, consulting, outsourcing and telecom firms fared poorly. But this year, Accenture and Deloitte dramatically improved their…
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Are Your Vendors Fighting to Keep You Happy?
It’s amazing how much better a vendor can get when new competitors turn up the heat. In previous vendor…